Privacy Policy

Welcome to our Privacy Policy

Who We Are

Nadine McGuire trading as Nadine McGuire Co (“we”, “us”, “our”) is a sole trader business providing digital marketing and advertising services.

For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR), we are the Data Controller of your personal data.

Correspondence Address:
Grooms Cottage, Furzefield Chase, Dormans Park, East Grinstead, West Sussex, RH19 2LY
Email: [email protected]

What Personal Data We Collect

We may collect and process the following categories of personal data:

Information You Provide Directly

Name

Email address

Phone number (if provided)

Business details shared via booking forms or enquiries

Information provided during discovery calls

Client onboarding information

Payment Information

Payments are processed securely via third-party payment providers integrated within our website (such as FEA Create and associated processors). We do not store full payment card details.

Technical & Usage Data

IP address

Browser type and device information

Pages visited and time spent on the Site

Cookie identifiers

Interaction data collected via tracking technologies including the Meta Pixel

How We Use Your Data

We use your personal data to:

Deliver purchased services

Respond to enquiries

Provide requested resources

Send marketing communications where you have opted in

Manage bookings and client relationships

Improve our website and services

Analyse advertising performance

Legal Basis for Processing

We rely on the following lawful bases:

Consent – for email marketing and non-essential cookies

Contract – where processing is necessary to deliver services you have purchased

Legitimate Interests – to respond to enquiries, improve services, and market our services appropriately

Legal Obligation – where required for tax and accounting purposes

Advertising & Tracking Technologies

We use cookies and tracking technologies, including the Meta (Facebook) Pixel, to understand how visitors interact with our website and to deliver relevant advertising.

These technologies may collect behavioural data and may involve the transfer of data outside the United Kingdom.

Where data is transferred internationally, we rely on appropriate safeguards such as Standard Contractual Clauses or UK International Data Transfer Agreements.

You may manage cookie preferences through your browser settings and our cookie consent mechanism.

Email Marketing & Automation

If you opt in to receive emails, we may use automated tools within our CRM system (FEA Create) to:

Send scheduled email sequences

Tag and segment subscribers

Analyse engagement such as opens and clicks

You can unsubscribe at any time using the link in our emails.

Data Sharing

We do not sell or rent your personal data.

We may share data with trusted third-party service providers who assist us in operating our business, including:

FEA Create (website hosting, CRM, automation, payments)

Meta Platforms Inc (advertising services)

Professional advisers such as accountants

All processors are required to handle data in accordance with applicable data protection laws.

Data Retention

We retain personal data only as long as necessary:

Enquiries: up to 24 months

Client records: up to 6 years (for tax/legal purposes)

Marketing subscribers: until you unsubscribe

Analytics and cookie data: in accordance with platform retention settings

Your Rights

Under UK GDPR, you have the right to:

Access your personal data

Request correction of inaccurate data

Request erasure of your data

Request restriction of processing

Object to processing

Request data portability

Withdraw consent at any time

Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO website: https://ico.org.uk

To exercise your rights, contact: [email protected]

When We Act as a Data Processor

When providing advertising and marketing services to clients, we may process personal data on behalf of those clients. In such cases:

The client remains the Data Controller

We act as a Data Processor

Processing is governed by a separate client agreement

Data Security

We implement appropriate technical and organisational measures to protect personal data, including secure systems, restricted access, and password protection.

Children

Our website and services are not directed at individuals under the age of 18.

Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.